Safe Travels: Risks of GenAI Applications – A Travel Industry Case Study
Overview
- Analysis of GenAI Risks: Explore the key safety risks associated with GenAI chatbots.
- A Travel Industry Case Study: Uncover threats for travel companies—early adopters of GenAI chatbots for customer service—from brand damage to recommendations that threaten user safety.
- Guidance for Mitigation: Discover actionable strategies to strengthen safety protocols and protect your GenAI app from vulnerabilities.
- Real-Life Examples: Learn how our researchers used risky prompts to manipulate AI systems into generating unsafe advice.
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