Account Manager
About the Position
Alice is seeking a high-caliber Account Manager based in the Bay Area to oversee and expand our most strategic enterprise relationships. You will be the commercial owner of strategic accounts, managing an 8-figure portfolio and ensuring long-term growth in the rapidly evolving AI trust and security landscape.
This is a role for a "technical commercial" leader- someone who can navigate complex AI/Cyber architectures while masterfully managing high-stakes renewals and expansion opportunities.
You will bridge the gap between our cutting-edge technical capabilities and the business goals of the world's leading technology platforms.
Our clients partner with us to solve existential risks in the AI era. We deliver highly tailored solutions that sit at the intersection of expert reverse engineering and automated scale- creating bespoke security frameworks and products.
What You'll Do
- Strategic Portfolio Management: Own the commercial lifecycle of 8-figure enterprise accounts, accountable for renewals, upsells, and cross-sells.
- Relationship Architecture: Build and maintain deep relationships across multiple stakeholder levels, across Operations, Security, and Engineering departments.
- Expansion & Growth: Identify whitespace opportunities within existing accounts, leveraging deep subject-matter expertise to maximize the value we bring our clients.
- Technical Storytelling: Partner with technical teams to translate Alice’s complex model-hardening and red-teaming results into clear business outcomes and ROI for non-technical executives.
- Internal Advocacy: Act as the "voice of the customer" to influence solution design and execution.
Requirements
What We're Looking For
- 7+ years experience in Account Management or Strategic Sales, managing 8-figure accounts.
- Background in Computer Science, Engineering, or significant experience working with highly technical products (AI, Cyber, or Infrastructure).
- Background in Computer Science, Engineering, or significant experience working with highly technical products (AI, Cyber, or Infrastructure).
- Startup Experience: You thrive in unpaved environments and have a builder mindset.
- Familiarity with malware, cyber risks, mobile security, or AI Safety is a significant advantage.
The salary range for this role is $160-250K OTE and stock options - Range may vary based on experience. Salary at the time of offer will be commensurate with experience.
About Alice
THE CHALLENGES ALONG THE WAY
1. Being Both Strategist and Executioner
One of the hardest parts of this role is that you’re both the visionary and the builder; the one drawing the map and paving the road.
That means switching between high-level strategy and hands-on experimentation daily, and doing it while bringing others along with you. There’s no playbook for this kind of work. You’re paving an unpaved road, one small experiment at a time.
2. Balancing Security and Innovation
ActiveFence is the leading provider of security and safety solutions for online experiences, safeguarding more than 3 billion users, top foundation models, and the world’s largest enterprises and tech platforms every day.
As a trusted ally to major technology firms and Fortune 500 brands that build user-generated and GenAI products, ActiveFence empowers security, AI, and policy teams with low-latency Real-Time Guardrails and a continuous Red Teaming program that pressure-tests systems with adversarial prompts and emerging threat techniques. Powered by deep threat intelligence, unmatched harmful-content detection, and coverage of 117+ languages, ActiveFence enables organizations to deliver engaging and trustworthy experiences at global scale while operating safely and responsibly across all threat landscapes.