Technical Engagement Manager
About the Position
Alice partners with the world’s leading AI labs to deliver best-in-class model assurance, red teaming, evaluations, and post-training data programs. We’re looking for a Technical Engagement Lead to guide the technical success of these strategic customers.
In this role, you’ll be the key technical counterpart to frontier-model teams—helping them design, structure, and execute complex AI safety programs. You won’t be building prompts or running evals yourself; instead, you’ll lead the technical architecture and orchestration of our work, ensuring quality, coherence, and impact across multiple workstreams.
You’ll work hand-in-hand with a Senior Account Manager, delivery teams, researchers, and product leaders to help GenAI customers push forward safely and responsibly.
What You’ll Do
- Serve as the primary technical partner for leading LLM labs and GenAI-native organizations
- Translate customer goals into structured evaluation, red teaming and data programs
- Design engagement architectures across multiple parallel contracts and initiatives
- Ensure technical excellence and consistency in all deliverables
- Lead technical discussions with research, safety, and product teams
- Identify risks, dependencies, and evolving needs early, and drive resolution
- Stay ahead of emerging evaluation methodologies, safety approaches, and model risk trends
- Partner internally with Delivery, Research, Product, and Account Manager to ensure seamless execution
Why Alice
Work with the world’s leading AI labs
- Help shape the safety and trustworthiness of next-generation AI models
- Join a mission driven, high performing team
- Enjoy opportunities for growth and professional development in a cutting-edge field.
Requirements
What You Bring
- 5+ years in technical program leadership, AI/ML solutions consulting, or technical account management
- Strong fluency in GenAI concepts (LLMs, evals, red teaming, safety principles)
- Ability to engage deeply with technical stakeholders without being hands-on engineering
- Experience coordinating complex, multi-workstream technical programs
- Excellent communication and structured thinking
- Collaborative, calm, low ego leadership style
About Alice
THE CHALLENGES ALONG THE WAY
1. Being Both Strategist and Executioner
One of the hardest parts of this role is that you’re both the visionary and the builder; the one drawing the map and paving the road.
That means switching between high-level strategy and hands-on experimentation daily, and doing it while bringing others along with you. There’s no playbook for this kind of work. You’re paving an unpaved road, one small experiment at a time.
2. Balancing Security and Innovation
ActiveFence is the leading provider of security and safety solutions for online experiences, safeguarding more than 3 billion users, top foundation models, and the world’s largest enterprises and tech platforms every day.
As a trusted ally to major technology firms and Fortune 500 brands that build user-generated and GenAI products, ActiveFence empowers security, AI, and policy teams with low-latency Real-Time Guardrails and a continuous Red Teaming program that pressure-tests systems with adversarial prompts and emerging threat techniques. Powered by deep threat intelligence, unmatched harmful-content detection, and coverage of 117+ languages, ActiveFence enables organizations to deliver engaging and trustworthy experiences at global scale while operating safely and responsibly across all threat landscapes.